Refund Policy
Last Updated: June 2026
Thank you for shopping with Digital Entrepreneur BD. We strive to provide high-quality digital products and services. Please read our refund policy carefully before making a purchase.
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Digital Products
Due to the nature of digital products, all sales are generally considered final. Once a digital product has been delivered, downloaded, accessed, or shared with the customer, refunds cannot normally be provided.
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Eligible Refund Situations
A refund or replacement may be considered in the following cases:
The purchased product was not delivered.
The wrong product was delivered.
The product is completely inaccessible due to a verified technical issue.
Duplicate payments were made for the same order.
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Non-Refundable Situations
Refunds will not be provided for:
Change of mind after purchase.
Failure to read product descriptions before purchasing.
Incompatibility with your device or software if requirements were clearly stated.
Accidental purchases made by the customer.
Account suspension caused by violation of third-party platform policies.
Digital products that have already been successfully delivered and accessed.
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Replacement Policy
If a delivered product is defective, incorrect, or inaccessible, our support team will first attempt to resolve the issue by:
Providing technical assistance.
Replacing the product.
Delivering the correct item.
A replacement may be offered instead of a refund whenever possible.
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Refund Review Process
All refund requests are reviewed individually. Customers may be required to provide:
Order Number
Payment Proof
Description of the Issue
Screenshots or Supporting Evidence
Submitting false information may result in rejection of the refund request.
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Processing Time
Approved refunds, if applicable, may take several business days to process depending on the payment method used.
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Contact for Refund Requests
For refund-related inquiries, please contact:
Digital Entrepreneur BD
Location: Adabar, Mohammadpur, Dhaka, Bangladesh
Mobile: +8801307956573
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By purchasing from Digital Entrepreneur BD, you acknowledge and agree to this Refund Policy.